981kiss Privacy Policy

This Privacy Policy is issued by the operator of the 981kiss Platform ("981kiss", "we", "us", or "our"), accessible at 981kiss.co. 981kiss operates an online casino, live dealer games, sportsbook, and esports betting platform targeted at adult players in Malaysia and other eligible markets.

As a data controller, 981kiss determines the purposes and means of processing your personal data. We are committed to processing your data lawfully, fairly, and transparently in accordance with applicable international data protection standards, including principles consistent with the General Data Protection Regulation (GDPR) and Malaysia's Personal Data Protection Act 2010 (PDPA).

For any privacy-related enquiries, you may contact our Data Protection team:

Email: [email protected] (plain text — not a clickable link)

981kiss collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties. The categories of personal data we process include:

We do not collect special category data (such as health data, racial or ethnic origin, or biometric data) except where expressly required for responsible gaming assessments, and only with your explicit consent or as required by law.

981kiss collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: As you interact with the 981kiss Platform, we automatically collect Technical Data via cookies, server logs, and similar tracking technologies. See Section 9 for full details on our cookie use.
• Third-party sources: We may receive data from payment processors (such as Touch n Go eWallet, Boost, and FPX gateways), fraud prevention services, identity verification providers, and marketing partners where you have consented to data sharing with those parties.
• Publicly available sources: In connection with anti-money laundering (AML) compliance, we may check publicly available databases, sanctions lists, and politically exposed persons (PEP) registries.

981kiss processes your personal data on the following legal bases:

• Contract performance: Processing necessary to create and manage your 981kiss Account, process deposits and withdrawals, and deliver the gaming services you have requested.
• Legal obligation: Processing required to comply with applicable laws including anti-money laundering regulations, know-your-customer (KYC) requirements, and responsible gaming obligations under international gaming authority standards.
• Legitimate interests: Processing for fraud prevention, platform security, improving our services, and direct marketing to existing users where we have assessed that our interests do not override your fundamental rights.
• Consent: Where we process data for marketing purposes beyond existing customer communications, or for any special category data, we will seek your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

981kiss uses your personal data for the following purposes:

• To create, verify, and manage your 981kiss Account, including processing your 981kiss login credentials securely.
• To process deposits and withdrawals via Malaysian payment methods including Touch n Go eWallet, DuitNow, FPX, and Maybank2u.
• To verify your identity and age (21+) as required under our responsible gaming obligations.
• To provide customer support via live chat, email, and other channels.
• To detect, investigate, and prevent fraudulent transactions, cheating, collusion, and other prohibited conduct on the Platform.
• To comply with AML, sanctions screening, and other regulatory obligations.
• To personalise your gaming experience and recommend relevant games, promotions, and features.
• To send you service communications regarding your Account, transactions, and security alerts.
• To send you promotional communications about 981kiss offers and products, where you have consented or where permitted as a legitimate interest to existing customers.
• To analyse Platform usage, improve our products, and conduct internal research and analytics.
• To fulfil our responsible gaming obligations, including monitoring gaming behaviour for signs of problem gambling and enforcing self-exclusion and deposit limit settings.

981kiss does not sell your personal data to third parties. We may share your data with the following categories of recipients under strict data processing agreements:

• Payment processors: To facilitate deposits and withdrawals. Your financial data is shared only to the extent necessary to process the relevant transaction.
• Identity and KYC verification providers: To verify your identity, age, and document authenticity as required for account registration and ongoing compliance.
• Game software providers: Game providers such as PG Soft and Pragmatic Play may receive technical data necessary to deliver their games within the 981kiss Platform.
• Fraud prevention and security services: Specialist third-party services that help 981kiss identify fraudulent activity and protect the Platform's integrity.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory request, we will disclose data to competent authorities. Where permitted, we will notify you of such disclosure.
• Professional advisors: Lawyers, auditors, and other professional advisors bound by confidentiality obligations, where necessary for the operation of our business.

As an online platform serving Malaysian users, 981kiss may transfer your personal data to servers and service providers located outside Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Malaysia's PDPA and applicable international data protection principles.

These safeguards may include standard contractual clauses approved by relevant data protection authorities, transfers to jurisdictions recognised as providing adequate data protection, or other legally recognised transfer mechanisms. You may request further information on international transfer safeguards by contacting our support team.

981kiss retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal, regulatory, accounting, and reporting obligations. Our general retention guidelines are:

• Account data and KYC records: Retained for the duration of your Account plus a minimum of 5 years following Account closure, as required for AML compliance.
• Financial transaction records: Retained for a minimum of 7 years following the transaction date.
• Gaming activity records: Retained for the duration of your Account plus 2 years, or longer where required by regulatory obligations.
• Support communications: Retained for 2 years from the date of the communication.
• Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance evidence purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

The 981kiss Platform uses cookies and similar tracking technologies to operate core functions, improve performance, and personalise your experience. The categories of cookies we use are:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens that maintain your 981kiss login session and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Performance cookies: Collect anonymous, aggregated data on how users navigate the Platform — which pages are visited most, where users encounter errors, and how quickly pages load. This data helps us improve 981kiss.
• Functional cookies: Remember your preferences such as language selection, game lobby sorting, and display settings so you don't need to reconfigure on each visit.
• Analytics cookies: Used to understand user behaviour patterns across the Platform in aggregate, supporting product development decisions.

You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some Platform features. Strictly necessary cookies cannot be disabled without preventing Platform access.

Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by 981kiss:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit processing of your data in certain circumstances.
• Right to data portability: You may request transfer of your data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via the email address listed in Section 1. We will respond to verified requests within 30 days. We may require identity verification before processing data subject requests.

The 981kiss Platform is strictly restricted to persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated Account.

If you believe that a minor has accessed or registered a 981kiss Account, please contact our support team immediately so that we may investigate and take appropriate action.

981kiss implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption across all Platform communications, including the 981kiss login page and all transaction pages.
• Encrypted storage of passwords using industry-standard hashing algorithms. Passwords are never stored in plain text.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular penetration testing and security audits by independent specialists.
• Two-factor authentication (2FA) options for user accounts.
• Automated fraud detection systems monitoring for unusual login locations and transaction patterns.

No security system is impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, 981kiss will notify affected users and relevant authorities in accordance with applicable data breach notification obligations.

981kiss may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or operational requirements. The revised Policy will be published on this page with an updated "Last Updated" date.

For material changes that significantly affect your rights, 981kiss will notify registered users via email or Platform notification. We encourage you to review this page periodically. Your continued use of the 981kiss Platform following publication of a revised Privacy Policy constitutes acceptance of the updated terms.

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how 981kiss handles your personal data, please contact us:

Data Protection Contact: [email protected] (plain text — not a clickable link)

Our team will acknowledge your enquiry within 48 hours and aim to resolve privacy-related requests within 30 days.

If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. Malaysian residents may contact the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.